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      Hiebeler, Robert; Kelly, Thomas B.; Ketteman, Charles Listings

      If you cannot find what you want on this page, then please use our search feature to search all our listings.

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      1 BEST PRACTICES : BUILDING YOUR BUSINESS WITH CUSTOMER-FOCUSED SOLUTIONS
      Hiebeler, Robert; Kelly, Thomas B.; Ketteman, Charles
      02870313 Hard Cover. As New/NEW Book Jacket. Out-Of-Print. 6 x 9". The authors are consultants with the Arthur Anderson Company and share here a summary of the findings from Anderson's massive Global Best Practices Database. Narrated expertly by Cotter Smith, their study offers learning from thousands of businesses representing breakthrough thinking in customer service. Rather than presenting yet another mish-mash of theoretical customer service principles, the work instead presents practical, cutting-edge examples of what the authors call "best practices" that can be applied in any organization.

      The six key ideas covered here include understanding markets and customers, designing products and services, marketing and selling, producing and delivering products and services, and providing customer service. Numerous examples, along with additional discussions of the key processes, fill this solid, substantive work. Highly recommended for all libraries. ..Published at twenty five dollars.  New York, NY, U.S.A.: Simon & Schuster, 1998 


      Price: 15.75 USD

      Add to Shopping Cart Now (Easily removed if you change your mind!)
       
       
      2 The Old Farmer's Almanac 2006
      Robert B. Thomas
      2005 170003366  This is the ORIGINAL Farmer's ALmanac published every year since 1792. Features weather forecasts for 16 regions of the USA, planting tables, Zodiac Secrets.

      This 214th issue maintains it legacy as the oldest continuously periodical in North America. 288 interesting pages!

       Yankee Pub 1571983686 / 9781571983688
      Hard Cover Brand New Brand New Book Jacket Dublin, New Hampshire, U.S.A. 

      Price: 11.40 USD

      Add to Shopping Cart Now (Easily removed if you change your mind!)
       
       
      3 The Old Farmer's Almanac 2006
      Robert B. Thomas
      2005 170003366  This is the ORIGINAL Farmer's ALmanac published every year since 1792. Features weather forecasts for 16 regions of the USA, planting tables, Zodiac Secrets.

      This 214th issue maintains it legacy as the oldest continuously periodical in North America. 288 interesting pages!

       Yankee Pub 1571983686 / 9781571983688
      Hard Cover Brand New Brand New Book Jacket Dublin, New Hampshire, U.S.A. 

      Price: 19.95 USD

      Add to Shopping Cart Now (Easily removed if you change your mind!)
       
       
      View Image
      4 The Old Farmer's ALmanac 2011 Southern Edition w/weather forecasts for 16 USA regions
      Robert B. THomas
      10018334  America’s best-selling annual publication is also the most beloved: Its name makes people smile and its contents tickle funny bones. A reference 256 page book that reads like a magazine, the Almanac is packed with facts, features, and fun that make every day special.

      The 2011 edition, which marks the publication’s 219th anniversary, features . . .•weather predictions for every day and climatic trends for each season, plus the science behind weather folklore • the most accurate astronomical data under the sun, with best-viewing recommendations for every month • gardening advice for growing vegetables and flowers, not to mention worthwhile weeds • easy, mouthwatering recipes for Dutch ovens • amusing and enlightening articles on topics such as cures for a headache, quirky measurements, and heirloom animals • ideas, hints, and charts that provide simple solutions and shortcuts for everyday challenges • and much, much more!

      Added value this year . . .• 80 full-color pages • full-color national weather maps of winter and summer forecasts * planting tables, Zodiac secrets. 6 x 9" softcover, one hole punch at left top for hanging in kitchen or anywhere you prefer. A keepsake!

       
      softcover as new condition 

      Price: 10.00 USD

      Add to Shopping Cart Now (Easily removed if you change your mind!)
       
       

       


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